Creator Support

  1. Creator Support
  2. Getting Started
  3. Connecting Your Social Media Accounts

View desktop instructions
View mobile app instructions
Connect Instagram & Facebook

Published on: Mon, 5 Aug, 2024 at 11:47 PM  |  Updated on: Wed, 7 Aug, 2024 at 3:21 AM

To bring your social content performance metrics into the brand's portal, you must verify your Facebook and Instagram accounts. Data is fed into the portal via the Instagram and Facebook API.

Connect your Business Page: You must have an Instagram Business or Creator account to connect your Instagram account. Your Instagram Business or Creator account must also be connected to a Facebook Business Page (not profile).

  1. On the dashboard, under the Create a tracking link section, you'll see the My social accounts section.

  2. Select cog-solid.svg [Edit].

  3. Select Facebook/Instagram.

  4. Follow the prompts to authorize and authenticate your Facebook or Instagram Business/Creator account.

S
Storm is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Related Articles